Privacy policy

Last updated: May 1, 2023

Privacy Policy

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE OR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AGREE TO, AND ACCEPT ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS AND CONDITIONS.

INDIVIDUAL REQUESTS FOR WAIVERS OF THE PRIVACY POLICY WILL NOT BE ACCEPTED. THIS PRIVACY POLICY IS NON-NEGOTIABLE.

BY USING THE SERVICE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE OUR SERVICE. YOUR CONTINUED USE OF THE SERVICE FOLLOWING THE POSTING OF CHANGES TO THIS POLICY WILL BE DEEMED YOUR ACCEPTANCE OF THOSE CHANGES.

This Privacy Policy governs how Ecoroses LA Inc. (“we”, “us”, or “the Company”) collects, uses, maintains, and discloses information collected from users (“you” or “User”) of our website and services (“Service”).

Information Collection

We collect personal information you voluntarily provide to us, including your name, date of birth, mailing address, phone number, mobile phone number, and email address. We may also collect information about how you use our services, including session duration, pages visited, and actions taken.

SMS Marketing and Consent

By providing your phone number at checkout, through online forms, or in-store transactions, you consent to receive recurring marketing text messages from Ecoroses LA Inc. These messages may be sent via an automated system. Consent is not a condition of purchase.

Message and data rates may apply. You can opt out at any time by replying STOP to any SMS. For help, reply HELP or email orders@ecorosesla.com.

Your phone number will only be used in accordance with this Privacy Policy and will not be sold or shared with unaffiliated third parties for marketing purposes.

How We Use the Information Collected

We use the information to provide and improve our services, personalize user experience, communicate with users, send updates and promotional content, and comply with legal obligations.

Third-Party Services

We may share your information with third-party service providers who assist us in operating our website and services. These third parties are bound to maintain the confidentiality of your information.

Compliance with Laws

We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security

We take reasonable precautions to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

International Users

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.

California Privacy Rights

If you are a California resident, you may request certain information regarding our disclosure of your personal information to third parties for their direct marketing purposes, in accordance with California Civil Code Section 1798.83.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. You are encouraged to review this policy periodically.

Contacting Us

If you have any questions about this Privacy Policy or our data practices, please contact us at orders@ecorosesla.com.